Shipping policy
We are committed to delivering your order accurately, in good condition, and always on time. We currently ship our clothing products to various regions and countries. Please review the following shipping policy to understand our procedures and guidelines.
2. Shipping Regions
We ship our products to the following regions and countries:
- United Kingdom
- United States of America
3. Shipping Methods and Carriers
We use the following shipping methods and carriers to ensure your order reaches you safely and promptly:
- Standard Shipping
- Express Shipping
- International Shipping
4. Estimated Shipping Times
-
Domestic Shipping:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
-
International Shipping:
- Standard Shipping: 7-21 business days
- Express Shipping: 3-7 business days
Please note that these are estimated shipping times and actual delivery may vary based on location, carrier, and unforeseen circumstances.
5. Shipping Costs
-
Domestic Shipping:
- Standard Shipping: $3.99
- Express Shipping: $15.20
- Free Standard Shipping on orders over $50
-
International Shipping:
- Standard Shipping: $8.99
- Express Shipping: $20.12
Additional customs, duties, and taxes may apply for international orders and are the responsibility of the customer.
6. Handling and Packaging
We take great care in packaging your orders to ensure they arrive in perfect condition. All items are carefully packed and shipped in protective packaging to prevent any damage during transit.
7. Order Processing Time
Orders are typically processed and shipped within 1-2 business days. During peak seasons or sales, processing times may be slightly longer.
8. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress on the carrier's website.
9. Return and Exchange Policy
If you are not satisfied with your purchase, you may return or exchange items within 30 days of receipt. Please refer to our Return Policy for detailed information on how to process a return or exchange.
10. Contact Us
If you have any questions or need further assistance, please contact our customer service team. We are here to help!